Spin Privacy Policy

Effective: April 29, 2019

 

WHO WE ARE

We are Skinny Labs Inc. (“Spin or “We” or “Us”) a wholly-owned subsidiary of Ford Smart Mobility LLC, which is a wholly-owned subsidiary of Ford Motor Company (collectively referenced herein as “Affiliated Companies”). Affiliated Companies is defined as the group of companies related by common control or ownership, and includes, but is not limited to, Ford Motor Company and Ford Smart Mobility, LLC.

We have created a network for sharing vehicles (e.g., scooters, bikes) through a mobile application that enables users to locate, rent, and operate vehicles from the available locations (“App”) and we maintain a corporate Web site at https://spin.pm (“Site”) as well as all related applications, widgets, software, tools and other services provided by us and on which a link to this policy is displayed (collectively, together with the Site and App, our “Services”).

 

WHAT THIS IS

This is our Privacy Policy (“Policy”) and it applies to our Services and describes our collection of Personal Information, as defined below, from users who have registered for the Services (“Members”) and visitors, whether Members or not, to the Site or the App, (“Visitors”) (together, “You”, “Your” or “Users”). We take Your privacy seriously and make it a priority to protect personally identifiable information that we obtain from and about You both online and offline. If You have questions about our Policy, please send an email to hello@spin.pm.

By using the Services (whether or not You are a Member), You expressly consent to the information handling practices described in this Policy. If You do not want information about You to be used in the manner set forth in this Policy, the Services may not be fully available to You.

This Policy is incorporated into and is subject to the Spin Terms and Conditions and Release of Liability. Your use of the Services and any Personal Information You provide via the Services are subject to the terms of this Policy and Spin’s Terms and Conditions and Release of Liability.

 

PERSONAL INFORMATION

“Personal Information,” as used in this Policy, is information that specifically identifies an individual, such as an individual’s name, telephone number, or e-mail address. Personal Information also includes information about an individual’s activities, such as information about his or her activity of our vehicle related Services, which includes data such as geographic area (including location), and preferences, when any of this information is linked to Personal Information that identifies that individual. For purposes of this policy, Spin collects Personal Information which is reasonably necessary to operate our personal mobility transportation services, among other things. Spin does not collect Personal Information related to race, gender, national origin or sexual determination except for survey data You provide to us on a voluntary basis. In the event of such survey, User is under no requirement to provide any of the requested information.

 

ANONYMOUS AGGREGATED DATA

Aggregated data is information collected that is subsequently combined and used in aggregate form for statistical analysis. We may use aggregated data for a number of purposes, including analysis of the usage of the Services, and interests and behavior and to develop new and improved products, services, and marketing strategies and research.

 

INFORMATION SPIN COLLECTS

Collection of Voluntarily-Provided Information

User Provided Information. When You register and set up an account, use or visit the Services, or contact us by e-mail or other means for any reason, You may provide Personal Information to Spin. Personal Information may also be collected if You provide such information in connection with creating a profile or group, leaving comments, posting content, sending an email or message to another User or participating in any features of the Services. In addition, from time to time we may collect other Personal Information You provide in connection with Your participation in promotional offers and other activities on the Services. If You use the Services with Your mobile device, we may have access to Your phone number, Unique Device Identifier or other device information that uniquely identifies individual smartphones or mobile devices.

Payment Information. If You purchase services or products from the Services, we will collect the billing and financial information necessary to process Your charges, which may include Your postal and email addresses. We may also receive the billing and payment information that You provide when Your purchase is processed by another party.

Location Information. Spin may offer features designed to help You use the Services, such as to locate vehicles available through the network, including in whole or in part based on Your location. You will be given the opportunity to opt-in to location-based services, normally through an opt-in screen on the App. If You choose to enable location-based services, we may collect Your location based on information provided by You or Your mobile device, including, if available, GPS, IP address or cell tower information. If You, as a Member, do not opt-in to location-based services, You may not have access to the features necessary to use the Services.

The Services use Google Map functionality, and by using Google Maps, You agree to be bound by Google’s Terms of Use and Google’s Privacy Policy.

Invitation Service. Spin may offer an invitation service to tell a friend about the Services. If You choose to use our invitation service to tell a friend about the Services, we may ask You for information needed to send the invitation, such as Your friend’s email address. We may also offer You the opportunity to invite Your friend via third party services such as Facebook or Twitter. We will automatically send Your friend a one-time email inviting him or her to try the Service. By providing email addresses of non-Users, You represent that You have the right to do so and that such information may also be provided to the third party service that You have designated to contact the non-User. We store and use this information to send this invitation, to register a friend if Your invitation is accepted, and to track the success of our invitation service. Your friend may contact us at hello@spin.pm to request that we remove this information from our database.

 

OTHER Information Collected

Automatically Collected Information. When You use the Services, some information is also automatically collected, such as Your device’s Internet Protocol (IP) address, operating system, and browser type. From mobile devices we may collect type/model of the mobile device, device identifiers, and the mobile device’s service provider and operating system. WE also collect the address of a referring Web site and Your activity on the Services.

“Cookies” Information. We may automatically collect certain information through the use of “cookies”. Cookies are small data files that are stored on a User’s hard drive at the request of a Web site to enable such Web site to recognize Users who have previously visited them and retain certain information such as customer preferences and history. If You wish to block, erase, or be warned of cookies, please refer to Your browser instructions or help screen to learn about these functions. However, if a browser is set not to accept cookies or if a User rejects a cookie, some portions of the Services may not function properly. For example, You may not be able to sign in and may not be able to access certain features of the Services.

We may also use pixels or web beacons (small pieces of code placed on web pages and content that communicate when the page or content has been viewed), log data (logs created that include IP address, date and time of activity, and the Web site or location that referred You to the Services.

We use third-party click tracking analytics tools (such as Mixpanel, Mode Analytics and Amplitude Analytics). These companies may also use cookies and similar tools to obtain Site usage information about Site visitors, and may collect information about Your use of the Services and across different Web sites and mobile apps, and across devices over time.

Usage information of our Services is collected to compile statistical data in order to develop new and improved Services and marketing, identify popular features, and to provide You content that is of interest to You.

Online Tracking Information: When You visit this Site or use the App, analytics providers may collect information about Your activity over time and across Web sites or Apps.

Because there is not yet a common understanding of how to interpret web browser-based “Do Not Track” (“DNT”) signals other than cookies, we do not currently respond to undefined “DNT” signals to its Services.

Most browsers can be configured not to accept cookies, however, this may prevent You from having access to some functions or services on our Services.

 

THE WAY SPIN USES AND DISCLOSES INFORMATION

In general, we use Personal Information we collect to process Your requests or transactions, to provide You with information or services You request, to inform You about other information, events, promotions, products or services we think will be of interest to You, to facilitate Your use of, and our administration and operation of, the Services, and for the purpose for which the information was provided. For example, we may, among other purposes, use the information we collect:

  • to send You a welcoming email and to contact You about Your use of the Services, to provide other services, products or information You request and to complete any transactions in connection therewith;

  • to enable Your use of the Services, including to determine your service eligibility and credit- worthiness, access Your driving safety records, and obtain insurance;

  • to respond to Your emails, submissions, comments, requests or complaints;

  • to enable us to develop, customize and improve the Services and marketing;

  • to personalize services and communications to You based on Your preferences;

  • to match personal data collected here with data about You that we collect through other sources;

  • for the specific purpose for which the information was provided; and

  • to conduct an aggregate analysis of the performance of the Services

We may share or transfer Your Personal Information with companies that provide services to us, including outside contractors or agents who help us manage our information activities (for example, for payment processing, insurance, services to search driving records, data storage, customer service, email delivery, and to assist us in our marketing efforts), but we limit the Personal Information that is provided to these service providers to that which is reasonably necessary to provide us with a specific business service and not for any other purpose and we require them to maintain the confidentiality of the Personal Information.

As a normal part of conducting business and offering products and services to its customers, Spin may share information with its Affiliated Companies for any purpose.

We may disclose Personal Information in the good faith belief that we are lawfully authorized or required to do so, or that doing so is reasonably necessary or appropriate to comply with the law or with legal process or authorities, respond to any claims, or to ensure the safety of the Services, to protect the rights or property of our Users, our employees or the public, including without limitation to protect Spin or our Users from fraudulent, abusive, defamatory, inappropriate or unlawful use of the Services.

If Spin or Affiliated Company’s assets are sold, acquired, merged, or reorganized, including through bankruptcy, Your information is an asset that may be transferred to the acquiring or new entity and subject to that entity’s privacy policy. Notwithstanding the above, Spin shall comply with all applicable state, city and municipal law and requirements with respect to Personal Information, including the California Online Privacy Protection Act (CalOPPA) and municipal permit agreements.

HOW SPIN PROTECTS INFORMATION

Spin uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of Your Personal Information. We cannot, however, ensure or warrant the security of any information You transmit to Spin, and You do so at Your own risk and this is not a guarantee that such information will not be accessed, disclosed, altered, or destroyed by breach of any of Spin’s physical, technical, or managerial safeguards.

 

CHOICES YOU HAVE REGARDING THE USE OF YOUR PERSONAL INFORMATION

You may, of course, decline to share Your Personal Information with Spin, in which case Spin will not be able to provide to You some of the features and functionality found in the Services. If You register as a member of Spin, You may update, correct, or delete Your profile information and preferences at any time by emailing us at hello@spin.pm. You may “opt out” of receiving promotional and marketing materials by emailing us at hello@spin.pm. However, this shall not affect our ability to send You service and account related emails and to use Your Personal Information as otherwise described in this Privacy Policy.

Please be aware that if You “opt out” of receiving commercial email from us, it may take up to ten business days for us to process Your “opt out” and You may receive commercial email from us during that period.

To protect Your privacy and security, we take reasonable steps to verify Your identity before granting You account access or making corrections to Your information but You are solely responsible for maintaining the secrecy of Your unique password and account information at all times.

 

LINKS TO OTHER WEBSITES

If You choose to visit or use any third party products or services, please be aware that this Policy will not apply to Your activities or any information You disclose while using third party products or services or otherwise interacting with third parties. We are not responsible for the privacy practices of these Third Party Sites and third party services. We encourage You to carefully review the privacy policies applicable to any Web site or service You visit other than the Services before providing any Personal Information on them.

 

THIRD PARTY CONNECTED SERVICES

We may permit Users with accounts on certain Third Party Sites (including social networking, search, sharing, and other services delivered by third parties) to bypass standard registration processes on our Services. If You connect to our Services through an authorized Third Party Site, You may be able to use Your third party login information to log into our Services, and You may be able to publish Your comments and any other activity on our Services to the Third Party Site. We are not responsible for the sharing, posting, commenting, or other content and information-gathering practices on any Third Party Site. Please review the Third Party Site’s terms of service and privacy policies carefully before using their services and connecting to our Services.

By using any Third Party Site to log in to our Services, or otherwise connecting to any Third Party Site, You permit us to access and use all information related to Your account on the Third Party Site that may be accessible to us through the Third Party Site pursuant to this Policy. To limit or control the information that is available to us through such Third Party Site, or to disconnect the Third Party Site from our Services, You should check (and, if applicable, modify) the applicable settings on the Third Party Site.

 

OUR COMMITMENT TO CHILDREN’S PRIVACY 

Protecting the privacy of young children is especially important. For that reason, our Services are not directed to persons under 13 years-of-age and Spin does not knowingly collect or maintain Personal Information from persons under 13 years-of-age. If Spin learns that Personal Information of persons under 13 years-of-age has been collected in the Services without verifiable parental consent, then Spin will take the appropriate steps to delete this information. If You are a parent or guardian and discover that Your child under the age of 13 has obtained a Spin account, then You may alert Spin at hello@spin.pm and request that Spin delete that child’s Personal Information from its systems.

 

International Visitors

Our Services are hosted in the United States and generally are intended for United States visitors. If You visit from the European Union or other regions with laws governing data collection and use that may differ from United States law, please be aware that You are transferring Personal Information to the United States. The United States does not have the same data protection laws as the European Union and other jurisdictions. By providing Personal Information to us, You consent to the transfer of it to the United States and the use of it in accordance with this Policy and applicable law.

 

CHANGES & UPDATES TO THIS PRIVACY POLICY

This Policy may be revised periodically and this will be reflected by a “Last Updated” date above. At such time, Your continued use of the Services constitutes Your agreement to this Policy and any future revisions. We encourage You to periodically review this Policy to stay informed about how we collect, use and disclose Personal Information.  If we update this statement, the new statement will be posted to the website ten (10) days prior to the changes taking effect.

 

Spin CONTACT INFORMATION

Please contact Spin with any questions or comments about this Policy, Your Personal Information, our Third-Party disclosure practices, or Your consent choices by email at hello@spin.pm.