Ride responsibly
Complete the training via the app before your first ride
Please wear a helmet
Never ride on the pavement
Stick to designated cycle lanes where possible
Only ride on roads with a speed limit of 30 mph or less
Park responsibly and never block access for other road users, including driveways, bus stops and shop entrances
We recommend that you wear a reflective vest or jacket when it is dark, for your own safety
One person per scooter
Ride sober
You must be 18+ and have a valid provisional or full driving license
You must secure your e-scooter at all times
Where to ride & park
You can ride the Spin e-scooter along cycle paths and in most places in the town. However, there are some roads where it’s forbidden to ride to ensure safety for all road users, including pedestrians. If unsure, check your app for guidance or see map below.
OUT OF BOUND ZONES
You are not permitted to ride the Spin e-scooter beyond the operating area (shown in green). Your scooter will stop and you won’t be able to continue your ride.
NO RIDING ZONES
To ensure the safety of all road users, there are some areas where you are not allowed to ride (shown in red). We call these no-go zones.
Spin Safe
Video tutorials and online safety demos to help you ride safely
<INSERT VIDEO>
Sharing experiences of blind and partially sighted people in rental e-scooter trial areas.
The RNIB will be feeding their findings back to the Department of Transport throughout the trial period. Please see this link.
Park respectfully
- Be mindful and avoid blocking pavements, access ramps, bus stops, and landscaped areas.
- Park your e-scooter by the edge of the pavement (closest to the street), near bike racks, or in designated e-scooter drop zones.
Safety Measures - COVID-19
During Covid-19, we’ve enhanced our sanitization and safety protocols and created a designated COVID-19 Operations task force to monitor new guidelines and establish new procedures based on updated guidance from the Center for Disease Control and Prevention’s (CDC), World Health Organization (WHO), and Office of Safety and Health Administration (OSHA).
We make sure that our team wash their hands and wears the appropriate PPE when handling e-scooters. All scooters are sprayed with disinfectant every day. The transport vehicle is sanitised daily and each e-scooter leaving the warehouse is sprayed before it is being deployed.
A FEW MEASURES RIDERS CAN TAKE:
Essential Rides: Be sure to follow local government and public health orders when riding.
Wear a cloth mask whenever you go out in public and ride Spin.
Ride Solo: For safety purposes and for social distancing recommendations, maintain six feet of distance between yourself and others.
Wash Your Hands Before and After Riding: Gloves can also be worn as an additional preventative measure.
Queries?
Please contact us at support@spin.pm
0800 048 8155